Centralized Scheduler / MRI Referral Management
A dedicated Centralized Scheduler can make a significant impact in imaging services—ensuring patient safety, smooth coordination, and efficient scheduling across facilities while supporting both providers and patients with precision and care.
From reviewing MRI referrals and conducting detailed pre-screening calls to verifying patient readiness and coordinating with referring providers, this role ensures every scan is scheduled seamlessly. With expertise in patient communication, medical screening, and scheduling systems, the Centralized Scheduler delivers accuracy, professionalism, and compassion at every step.
In today’s healthcare environment, patient-centered scheduling is essential for safe, efficient imaging services. Partner with our team as a Centralized Scheduler and play a key role in delivering excellent MRI care and coordination.
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Overview
We are seeking a detail-oriented and patient-focused Centralized Scheduler to manage MRI referral scheduling across our facilities. The ideal candidate will have a background in imaging services, particularly MRI, and understand the unique considerations involved in preparing patients or scans. This role involves proactive outreach to patients, verifying their readiness for MRI procedures, and ensuring smooth coordination between referring providers and imaging teams.
Key Responsibilities
Qualifications
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Review MRI referrals and contact patients to schedule appointments in a timely manner.
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Conduct pre-screening calls to confirm patient information and MRI readiness.
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Ask specific screening questions to identify any foreign objects (such as metal implants, pacemakers, or surgical clips) that could interfere with the MRI process.
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Assess patient’s ability to comfortably fit into the MRI machine and escalate any potential concerns.
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Coordinate with referring physicians and imaging staff to resolve scheduling conflicts or patient readiness issues.
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Maintain accurate records of all communications, appointment details, and screening outcomes in the scheduling system.
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Provide patients with clear instructions regarding appointment preparation and arrival times.
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Support departmental goals by meeting scheduling accuracy, timeliness, and patient satisfaction standards.
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Medical or imaging-related coursework preferred.
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Prior experience in medical scheduling, imaging center coordination, or MRI services strongly preferred.
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Knowledge of MRI safety protocols and pre-screening requirements.
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Excellent communication and customer service skills.
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Strong attention to detail, organization, and time management abilities.
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Proficient in using scheduling software and electronic medical record systems.
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Our recruitment journey
Screen & Assess Applicants
We begin by carefully reviewing each applicant’s resume and work history to ensure they meet the core qualifications for the role. This includes evaluating their skills, experience, and relevant achievements. Candidates who meet the initial criteria proceed to skills-based assessments designed to measure technical proficiency, problem-solving abilities, and other role-specific competencies. From there, we create a shortlist of the most promising candidates.
Initial Interviews
Shortlisted applicants are invited to participate in a preliminary interview conducted by our recruitment team. This stage focuses on understanding the candidate’s background, communication skills, work style, and overall fit for the position. It’s also an opportunity to assess their professionalism, cultural alignment with the client’s organization, and readiness for the responsibilities of the role.
Client Endorsement
After the initial vetting, we select and recommend the top candidates to our client. Each recommended applicant is accompanied by a detailed profile highlighting their qualifications, strengths, and potential value to the client’s team. This ensures the client receives a curated list of candidates who have already been thoroughly evaluated, saving them time while maintaining a high standard of quality.
Welcome to Ten80Ten
This is the official start of the candidate’s journey with us. At this stage, we formally introduce them to the Ten80Ten team and culture, share our mission and values, and outline how we’ll work together. We provide clear guidance on communication channels, expectations, and available support, ensuring every new team member feels informed, connected, and excited to begin their role with confidence.
