Freelance Virtual Assistant vs. Virtual Assistant Agency: Which One’s Really Right for You?

When you’re running a growing business, your to-do list doesn’t end. It duplicates. You know it’s time to delegate, but now you’re stuck on the next big question:

“Should I hire a freelance VA or go through an agency like Ten80Ten?”

I get this question all the time, and there’s no one-size-fits-all answer. So, let’s walk through it together. No fluff. Just a real, honest comparison to help you make the best call for your business.

Freelance VAs: Flexible, Budget-Friendly… but Sometimes Risky

Hiring a freelance VA can feel like a great deal—and in many cases, it is. You might find someone super skilled, really affordable, and ready to dive in.

Why some people love freelancers:

• You talk to them directly. It’s personal.

• The cost is usually lower.

• You might find someone who’s laser-focused on the exact thing you need help with (like video editing, inbox cleanup, or social media).

  
  

But here’s the part people don’t always mention:

• If they get sick, take time off, or disappear mid-project… you’re stuck.

• You’re the manager. You onboard them, train them, check in, and keep things moving.

• Quality can vary and you won’t always know until you’re knee-deep in a project.

  
  

Something to think about:"Am I okay being the one to train, manage, and chase things down if needed?"

VA Agencies (like us at Ten80Ten): Team Power, Consistency & Peace of Mind

An agency is a different experience. Think of it like a business partner instead of just hiring “an extra pair of hands.”

Why people choose an agency like Ten80Ten:

• We’ve already vetted and trained our Virtual Assistants so you’re not starting from scratch.

• If your main VA isn’t available, there’s always someone else to step in.

• We handle quality control, deadlines, and project management—so you don’t have to.

• Need more support next month? Cool. Need less? Also cool. We’re built to flex with you.

  
  

And one of the biggest things our clients tell us is: “You saved me so much time just by managing the team for me.”

Yes, the cost is a little higher upfront. But you’re not just paying for tasks—you’re paying for peace of mind, faster delivery, and the freedom to actually run your business again.

Final Thoughts

At the end of the day, it’s not just about outsourcing, it’s about creating space to focus on what only you can do in your business.

If that sounds like where you're at, Ten80Ten is here to take those repetitive tasks off your plate and give you the team you need to move faster.