25 Tasks a Remote Administrative Assistant Can Handle for You

Running a business or even managing your personal life means juggling many small but important tasks. A Remote Administrative Assistant (RAA) can take much of that load off your plate. Below are 25 tasks you can delegate to an RAA so you can focus on higher-value work.

1. Email Management & Filtering

Sort incoming emails, flag high-priority messages, draft responses, archive or delete spam, set up rules/filters, and maintain a clean inbox.

2. Calendar & Appointment Scheduling

Book meetings, manage your calendar across time zones, send reminders, avoid conflicts, and propose meeting slots.

3. Travel Planning & Logistics

Book flights, hotels, transport, create itineraries (meetings, downtime, routing), prepare travel documents, and adjust plans as needed.

4. File & Document Organization

Manage cloud storage (Google Drive, Dropbox, OneDrive), folder structure, file naming conventions, backups, version control, and access permissions.

5. Document Preparation & Formatting

Prepare and format documents (Word, Google Docs), convert file types (PDFs, slides), proofread, and apply branding or templates.

6. Presentation & Slide Deck Creation

Build PowerPoint / Google Slides decks from raw outlines or notes, polish visual layout, insert images/graphics, and finalize for delivery.

7. Meeting Minutes / Transcription

Attend virtual meetings (or receive recordings), transcribe key points, produce clean minutes or summaries, and distribute to stakeholders.

8. Data Entry & Database Updates

Input data, update CRM or contact lists, clean up duplicates, validate entries, and maintain databases or spreadsheets.

9. Research & Information Gathering

Research topics for blog posts, market trends, competitor analysis, sourcing vendors/products, or verifying facts and compiling reference material.

10. CRM / Contact Management

Organize, tag, segment contacts; maintain lead pipelines; upload new leads; clean stale entries; generate contact reports.

11. Client / Customer Correspondence

Draft and send follow-ups, thank you emails, confirmation emails, reminders, or general customer inquiries (under your template/guidelines).

12. Travel & Event Coordination

For virtual or in-person events: handle venue search, booking, catering, invitations, RSVPs, agenda, communication, and logistics.

13. Social Media Support

Schedule posts, upload content, respond to comments/messages, monitor engagement metrics, maintain posting calendars.

14. Blog / Website Support

Upload blog posts, format content, insert images, check links, moderate comments, update plugins or site settings.

15. Content Repurposing

Convert blog posts into social media snippets, create summaries or emails, repurpose into visuals or infographics.

16. Basic Bookkeeping & Invoicing

Generate invoices, track payments, record expenses, reconcile small accounts, send reminders on overdue invoices (if comfortable or with oversight).

17. Report Generation

Compile weekly, monthly, or ad hoc reports (sales, traffic, project status), format charts/graphs, and deliver for your review.

18. Vendor / Supplier Communication

Liaise with vendors for quotes, deliveries, follow up, scheduling shipments, and maintenance of vendor records.

19. Onboarding & Offboarding

Set up new team members (accounts, access rights, welcome documents), offboard departing members (revoke access, archive documentation).

20. Recruitment & Candidate Screening

Collect resumes, short-list candidates, schedule interviews, send rejection/confirmation emails, coordinate assessment tasks.

21. Customer Support / Helpdesk Backlog

Handle lower-level support tickets, respond to FAQs, escalate issues, monitor responses, and maintain a ticketing system.

22. Live Chat Support

Manage website live chat (answer inbound queries, transfer complex issues, maintain chat logs).

23. Purchase & Expense Coordination

Research purchases, generate purchase orders, track suppliers, follow up on delivery, and assist with expense reporting.

24. Online Communities & Forum Management

Moderate groups (Facebook, LinkedIn), post updates, approve membership requests, remove spam, respond to posts.

25. Special Projects & Ad Hoc Tasks

Anything from preparing a pitch, helping with slide decks for proposals, coordinating cross-team initiatives, or assisting with personal tasks (e.g. ordering gifts, making reservations).

Tips for Working with a Remote Administrative Assistant

• Start small: Begin by delegating a few tasks, then scale as trust builds.

• Clear instructions & templates: Provide SOPs, templates, and examples so the assistant knows exactly what output you expect.

• Communication & tools: Use project management tools (Asana, Trello), shared docs, Slack/Teams, and regular check-ins.

• Set KPIs & deadlines: Be clear about quality, timing, response times, and metrics.

• Feedback loop: Give constructive feedback especially at the start, to align expectations and improve efficiency.